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ccf0f1a34fc9417's avatar
2 years ago

Screen freezes freeze car in place during the freeze

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug Screen freezes occur which cause the car to momentarily freeze in place before resuming, such that it seems as if the car's properties are retained from before the screen freeze to be carried over after, though the state in between makes it seem as if the car is completely stationary.
What is your 16 digit Report Code? RSJE-JRXE-RVKS-GESE
Can you please provide the name of your current internet service provider? Sky Network Services
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? No
Steps: How can we find the bug ourselves? This has only occured in large lobbies (20 players in this situation) both in qualifying and the race. In my situation, the screen freezes in qualifying were fairly random, in the race I had three large ones: the first when the lights went out, the second when an incident happened directly in front of me, and the third when I crossed the start/finish line at the end of the race. Some of the freezes seem to coincide with someone leaving the lobby, though this is not the case for others so could be pure coincidence, though I mention this anyway in case it may be part of the cause.
What happens when the bug occurs? The screen will freeze, though unlike a typical screen freeze, the car's movement will stop but retain its previous state once the freeze finishes, causing time loss from when the freeze happens and finishes. The game will not pause as if you tab out, it will just freeze and once finished you have immediate control as if nothing happened.
What do you expect to see? The screen to freeze and the audio to remain constant at the point when the freeze happens.

Attached is a video of the instances of the screen freezes, 0 to 1:38 and 2:13 onwards are the relevant occurances. A whole lap is shown to show how the screen freezes effect the delta, although no screen freezes happen in the first sector, two large ones occur in the second which cause a large drop in the delta once the sector 2/3 line is passed.

https://www.youtube.com/watch?v=eykwHuH0I5g

1 Reply

  • AgentMIB's avatar
    AgentMIB
    Seasoned Traveler
    1 year ago

    I had the same thing happen during racing in middle of two F1 23 cross platform multiplayer sessions.  The first time, I thought just a glitch and even rebooted my computer.  I then restart F1 23, join another cross platform multiplayer session only have it happen to me again.  The screen starts stuttering and freezes and results in a DNF with huge point losses.

    I was ranked #1 in my Rank Group for Gold II upgrade with 373 points, now I have under 200 points because of this EA F1 23 defect. It's not my computer (PC Gamepass version). I'm able to play other gamepass games without any issues.  I suspect a defect with EA F1 23 session manager is the cause.

    I would hope that EA restores my Rank points deducted as a result of their defect. The user (player) shouldn't be punished Rank points for an EA F1 23 defect.

    The irony in filing the defect report to EA, their EA Error Reporting app encountered an error as well.  Just further proof some defect with their servers and F1 23 session manager software.

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