My Xbox shuts off within 20 seconds of trying to play F1 23 via the 5 hour trial with EA Play…I thought buying the game would fix the problem and it didn’t.
Anyone have input on that? Searching online and don’t see anyone else complaining of this. I can play other games currently without issue.
I’ve done the following: reset router, trying loading game in offline mode, delete and re install game, clear alternate MAC address, different HDMI cable, reset console while keeping games & apps, reset console completely deleting games and apps too.
Few days later I have the same issue and no contact from EA yet..
@kuku30 wrote:Few days later I have the same issue and no contact from EA yet..
Ensure you have removed all traces (game and data, cloud) of the trial and F1 23 (game and data, cloud) and then try to download again?
Ensure you are running the latest XBox system software and that you are not opted into any Insider builds.
@kuku30 wrote:
@SteveJacksonThanks for the reply. Since buying the game I have done a factory reset, so I no longer have the trial downloaded at all. Upon reinstalling the game I ran into the same issues, tried to delete all game data, and issue is still occurring.
My Xbox software is up to date and I’m not a part of insider.
I see you’ve tried with controller only as well.
Did you purchase Champions Edition or Standard Game? Champions Edition has dual entitlement so try the XB1 version?
Youve changed resolution and turned off HDR.
You’ve used the EA account you’ve signed in here with on the game and the XBox account link is showing fine when you login to EA?
