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kuku30's avatar
kuku30
3 years ago

Xbox Series X shuts off during F1 23 trial (EA Play) start menu

Product: F1 23 Platform:Xbox Series X Please specify your platform model. Microsoft Xbox Series X Summarize your bug Trying to play the 5 hour trial for F1 23 I’m able to get to the screen ‘press ...
technical issues
kuku30's avatar
kuku30
3 years ago
@SteveJackson I’m thinking it’s some sort of verification in the back end. I can chill on the page with Hamilton, Leclerc and Lando saying “press start menu” without issue. But as soon as I hit start, it’s like 10 seconds till shut down. Most of the time it shuts down before I can accept the first license agreement. Only 1 time I made it as far as the third which I think was adjusting gamma.
kuku30's avatar
kuku30
3 years ago

@CM_TGK i dont see this issue in the thread where the below is listed:

🚧 INVESTIGATING 🚧 

⏳ AWAITING PATCH ⏳ 

✅ RESOLVED ✅ 

✋ CLOSED ✋

Summary: I currently play F1 22 on Xbox series X just fine. F1 23 trial would cause system shutdown upon pressing start menu to continue. Figured buying the game would fix the issue and it did not.  I am 1 week away from the refund period. Any insight?

 

  • kuku30's avatar
    kuku30
    3 years ago

    I still can’t play the game

  • kuku30's avatar
    kuku30
    3 years ago

    I got a different Xbox and the game loads up. I still believe the issue to be game related as every other game and app worked. 

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