Forum Discussion

JustNateJ

1 year ago

Solved

New Beta code stating i already own the product

I have just recieved a new code on PC steam for the beta however it is saying i already own the produt.

EA_Groguet
1 year ago
Hey there,

It seems that the issue has been fixed and the codes have been replaced properly.

I'm closing this thread now.

-Groguet

JustNateJ

1 year ago

@J1mmyWong just wait for an update

J1mmyWong

Seasoned Rookie

1 year ago

@JustNateJ I haven't pre-ordered so it's not that. It's that the original code they sent is still activated on our steam accounts. If you look at activated products you'll see F1 24, and so even with a new code Steam thinks you already own it. Which is why im asking if I can just use my alt account since it's not redeemed.

JustNateJ
1 year ago
@J1mmyWong once again wait for an update from EA personel
- J1mmyWong
  Seasoned Rookie
  1 year ago
  @JustNateJ They removed the initial key, should work now.
  
  Thanks