I was unable to make a pit stop!! (F1 2024)

Product: F1 24
Platform:Steam-PC
Please specify your platform model. PC
Summarize your bug I recently purchased this game and have completed two races in the career mode. However, during the practice session of the third race, a technical issue occurred: I was unable to make a pit stop!! During the pit stop process, the screen freezes and remains motionless, followed by a black screen and crash after a few seconds. Checking the file integrity in Steam did not resolve the issue. I also reduced my graphics settings and even switched from full-screen mode to windowed mode. After several attempts, the problem persists. Whenever I drive to a specific location, I get stuck! I really want to continue playing this game, please help me resolve the technical issue!!
What is your 16 digit Report Code? NOPE!!
What peripherals are you using? Please list the exact make and model. Logi G903 LIGHTSPEED + G913 keyboard + Xbox gamepad
Can you please provide the name of your current internet service provider? China Mobile
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? make a pit stop
What happens when the bug occurs? During the pit stop process, the screen freezes and remains motionless, followed by a black screen and crash after a few seconds. Whenever I drive to a specific location, I get stuck.
What do you expect to see? Find a solution so that I can continue playing this game

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stuck location