I need a refund
How do I get a refund
Forum Discussion
I have been in touch with Amazon and they can not help.
I just want a game my granson can have for his birthday
EA_Mako
Community Manager
Community ManagerHey mjj3dcs7fjc2,
I'm afraid if this was purchased through Amazon and they had provided the wrong version of the game, you would need to reach back out and speak with them again to see about a replacement or refund.
We wouldn't have any visibility into purchases made through their systems to be able to assist with this, unfortunately.
If you're looking at a game key from any other sites aside from that, please do keep this information about trusted retailers in mind.
