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paddockFerrari's avatar
paddockFerrari
Rising Adventurer
4 years ago
Solved

Error code 500:h

What does the error code 500:h mean? Does that mean that you then have to restart the game and Steam again because that helped?

28 Replies

  • @EA_Kent Hello, I am experiencing the 500:h error code on ps4. It happened today for the first time. I checked my internet connection, restarted my router, my console and the game several times. Server status doesn't report any issue. I suggest EA to create a dedicated web page for server status. Until yesterday everything worked fine and I didn't experienced anything like that, but today is hell for me as well. Thanks for finding a solution in short time.  

  • I have the same problem today, error code 500:h followed by "connecting to server" screen of death. Last time I played without any problems was 2 days ago. I am playing on Steam!

  • dwin20's avatar
    dwin20
    Rising Hotshot
    4 years ago

    Was getting the same on PS4 for several hours this morning (first time I have played since the upgrade) - couldn't even get into Time Trials - but now seems to be working for the moment - although it spends a significant amount of time checking communications. FYI - during the time when I wasn't able play F1 22 - switched back to F1 2021 and was able to play with no problem. 

  • keep getting error code 500H i have restarted my PC STEAM and the game numberous times i cannot connect at all is not my internet just constant 500H error codes and since it tries to reconnect every few sconds cannot even get to main menus to try single player hitting cancel or try again both just try to reconnect

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi everyone, 


    This is something we're still working on. 

    I'm afraid I don't have a time frame for when this may be resolved, but hopefully we'll have this fixed soon. 

    Thanks again for bearing with us while we're looking into it. 

  • The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer or internet connection but instead with the website's server.

    While not probable, there may be something wrong on your end, in which case we'll look at some things you can try:

    Reload the web page. You can do that by selecting the refresh/reload button, pressing F5 or Ctrl+R, or trying the URL again from the address bar.

    Even if the 500 Internal Server Error is a problem on the webserver, the issue might be temporary. Trying the page again will often be successful.

    If the message appears during the checkout process at an online merchant, be aware that duplicate attempts to checkout may end up creating multiple orders— and multiple charges! Most merchants have automatic protections from these kinds of actions, but it's still something to keep in mind.

    Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

    Caching issues do not often cause internal Server Errors, but we have, on occasion, seen the error go away after clearing the cache. It's such an easy and harmless thing to try, so don't skip it.

    Delete your browser's cookies. You can correct some 500 Internal Server Error issues by deleting the cookies associated with the site on which you're getting the error.

    After removing the cookie(s), restart the browser and try again.

    This may help you,

    Rachel Gomez

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