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Hey, @xXLucamcXx have you tried our connective guide and see if that helps?
Let us know what you tried.
/Atic
Any update on this yet? I'm having this issue and it's beginning to get ridiculous now
- EA_Kent3 years ago
Community Manager
Hi everyone,
Thanks for the continued reports on this. If you're still running into the PlayFab errors would you mind sharing a bit more info so we can pass it along?
- Which platform do you play on?- What is your current game version (you can find this at the bottom left of the Start screen)?
- What is your 16-digit report code (you can see this in-game under the Pause menu or under Settings at the home screen)?
- In which game mode(s) are you running into the errors?
Thank you!
- NBSKI13 years agoSeasoned Newcomer
@EA_Kent
Xbox Series XGame Version: 01.11.918016
Report code: KKTP-HXGM-DGHG-GBEGMultiplayer don't work at all; Social Play and Ranked Play
Crossplay mode can't be turned on, PlayFab error.
PlayFab Error is showing immediately after login to the game.
Problem don't exist on my second user account, same console XboxSeriesX, but I don't have my PitCoins, Champions Contect Pack and Pre-Order Content at this user.
- 3 years ago
@EA_Kent
Platform: Origin PCGame Version: 01.11.918016
Report Code: EGBT-MMRH-JSXA-VDDE
Games Mode: Any social play (Ranked or not) cannot connect. Am greeted with "Failed to connect to Playfab" whenever I open the game.
- 3 years ago
@EA_Kent
Platform: PC (EA Launcher and Origin)Game Version: 01.11.918016
Report Code: XAXX-CCEE-BDHS-BTDE
Games Mode: When launching the game, I get the "Failed to connect to Playfab". Same when I try to activate the Cross platform. And I get an error saying I could not join the session any time I want to play online.
- 3 years ago
Platform: Origin PC
Game Version: 01.11.918016
Report Code: MHVB-TBJC-VJGJ-MRXE
Games Mode: Any social play (Ranked or not) cannot connect. Am greeted with "Failed to connect to Playfab" whenever I open the game.
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