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5dec81614b416c6's avatar
5dec81614b416c6
10 months ago
Solved

Clubs AI teammates faces not saving (real money spent, now lost)

Product: EA SPORTS FC 25
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? thisismypsn
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try and edit an AI teammates face by going My club> customisation > AI customisation. Change a player's face, save it and start a match. The changes to the face won't have saved.
What happens when the bug occurs? The changes to face sculpting for AI teammates does not save in game.
What should be happening instead? The faces should show correctly in game

‌

Hi 

Title, basically. Currently changes to AI teammates' faces in clubs do not transfer to in game models. Changes save and show in the AI customisation menu, but their faces are default faces in game. 

Me and my club have spent real money on accessories for some AI teammates based on how their faces look, inside jokes etc, this money has now been wasted on a product that was technically falsely advertised. With this in mind I trust you will be fixing this issue hastily?

Thanks

  • EA_Pulsar's avatar
    EA_Pulsar
    10 months ago
    Marked as Solution for Visibility Purposes Only 

    Hey EA SPORTS FC Community,

    We need your help to pinpoint and resolve some issues related to AI players in Clubs. If you've experienced any problems, please share your insights and any videos or screenshots that might assist us. Here are some specific details we're looking for:

    - AI Player Editing: How many AI players are you editing? Is it just one, or all of them?
    - Faces and Accessories: Are there specific faces or accessories that seem to cause problems? Please describe them.
    - Accessories Impact: Do the issues occur when no accessories are equipped?
    - Club Members' Experience: Are all users in your club experiencing the issue, or is it limited to some?
    - Purchased Items: Does the problem only arise when using purchased items?
    - Consistency: Is the issue happening 100% of the time? If so, did it ever work correctly? Was anything equipped between the time it worked and when it stopped?

    Your feedback, along with any videos or screenshots, will be invaluable in helping us identify and fix these issues.

    Thank you for your cooperation and support!

    The EA SPORTS FC Team

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  • liammcglone's avatar
    liammcglone
    11 months ago

    Product: EA SPORTS FC 25
    Platform:Xbox Series X
    Please specify your platform model. Microsoft Xbox Series X
    What is your Gamertag/PSN ID/Switch ID? Washab1eJamJar
    Which mode has this happened in? Clubs
    Which part of the mode? Club Match
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? 1. Load Clubs 2. Enter “My Club” 3. Enter “Customise” 4. Enter “A.I. Players” 5. Edit the face of a single or multiple A.I. Players 6. Save changes 7. Load into a Match with your Club 8. Observe that the AI players have completely different faces to the ones set in the customisation menu
    What happens when the bug occurs? AI players have completely random faces in game to the ones created. Hair style and Colour aswell as skin tone are all correct.
    What should be happening instead? The AI customised faces should appear correctly in game.

    ‌

    This issue was also present in EAFC24. 

  • sonofocelot2's avatar
    sonofocelot2
    10 months ago

    same issue here.. have also spent fifa points on headwear and tattoos thinking it would go with the face for ai players, now the face can't be used I feel like I've been scammed out of my money..

  • beansandeggsand's avatar
    beansandeggsand
    10 months ago
    @5dec81614b416c65 Same issue here. Also have spent FIFA points on some of the clubs store items, and only did so because of how certain AI faces looked. If it's not going to work then it should be refunded immediately, but this should surely be an easy patch
  • liammcglone's avatar
    liammcglone
    10 months ago

    I’ve also been having this issue and made a post about it here on Friday. Hopefully this gets picked up as it was an issue last year too.

  • lXlFatTonylXl's avatar
    lXlFatTonylXl
    10 months ago

    Same issue here, along with the formations not working, LBs and RBs are CDMS for some reason, CDMs are CAMs, etc wrong faces

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