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baconurbutty's avatar
10 months ago

Squad battles mid game loss of connection to ea servers

Product: EA SPORTS FC 25
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? tigger rulz
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Throughout since release
What time did you see the bug? (HH:MM AM/PM) Throughout since release
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I regularly play squad battles and most of the time when I do, at some point during the game I will lose connection to EA servers out of the blue. I’m not doing anything specific and it’s only ever when I play this game mode and I can go back into ultimate team immediately after so it’s nothing to do with my connection.
What happens when the bug occurs? I get kicked out of my game and out of ultimate team, losing whatever progress I had within my game I was playing and lose the game in question whether I was winning or not.
What should be happening instead? I should remain connected or at least if I disconnect through error of the game I should be able to replay that game rather than losing one of my 12 matches I can play for points

This has to be fixed as this has been happening to me only in this game mode since the start of this year, as well as a few previous years and I am fed up of it now and I would like some answers either as to why this might be or if there is a fix on the way. 

25 Replies

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  • thebootayman's avatar
    thebootayman
    Seasoned Newcomer
    7 months ago

    I’m glad to have read this thread cause the same thing has been happening to me too and when I contacted EA, they said that no fault has been logged. I’m not sure they even read and address these issues. I got disconnected 3/12 times this week and going to miss out on my rank, rewards and objectives. Has anyone been able to get it resolved? 

  • 2 out of 3 games disconnected for me tonight one of them the toty squad which doesn't count in the 12 but will if i replay it. My lad has given up playing because of this issue as it makes it impossible to get advertised rewards. No other mode has this issue and it will only happen during the matches that count towards rewards which sounds corrupt right?

  • KjKing086's avatar
    KjKing086
    Rising Newcomer
    6 months ago

    This just happened to me now and it's not the first time. Fix the game