Cheaters

Hello, could someone competent please respond to how it is possible to use soft hacks in an online game that affect my players and the opponent's players, etc.? The weekend league is once again absolutely unplayable because every other match is for cheaters. And you clearly don't care at all. There is no reporting system, no effort to do anything about it; it’s absolutely unbelievable. Do you really think we will buy this game again next year when we feel completely disregarded?