Customer service
So they closed ea help on Twitter some time ago. Apart from the forum is there a way to raise an issue that won’t just be moved by moderators? I’m fed up reporting an issue for them to move it to a t...
Forum Discussion
@RadioShaqs The missing rivalrewards will probably takes a week or so. And that is the problem players have.
Cause experience with ea is that if it a pack store or something. It is deleted or fixed within minutes.
But this post i hope was about the preseason rewards. That is why i was placed here. And that issue is being ignored.
I either get the answer of everybody got their rewards or we are looking into it.(no answer for 3 weeks) or i get called a liar and that i didnt do the objectives. But look in my fc 24 team you can at least see lucy bronze and a 99evo.
Cause experience with ea is that if it a pack store or something. It is deleted or fixed within minutes.
But this post i hope was about the preseason rewards. That is why i was placed here. And that issue is being ignored.
I either get the answer of everybody got their rewards or we are looking into it.(no answer for 3 weeks) or i get called a liar and that i didnt do the objectives. But look in my fc 24 team you can at least see lucy bronze and a 99evo.
@hab74n7d9q6a We are not arguing with the time frame. I think everyone would like it fixed in seconds even ea. I am sure everyone would rather the problem not even start.
They have updated 5-6 maybe even more. They might have consolidated posts I don’t know to make it easier. They even put up a giant yellow banner to explain it.
I really don’t know how much better they could have handled it. Maybe pm each person or responded into the hundred or so individual threads. I dunno that would be great but probably unrealistic.
They have updated 5-6 maybe even more. They might have consolidated posts I don’t know to make it easier. They even put up a giant yellow banner to explain it.
I really don’t know how much better they could have handled it. Maybe pm each person or responded into the hundred or so individual threads. I dunno that would be great but probably unrealistic.
- @RadioShaqs but a lot of complaints i read are about priority for ea. So the time frame they put it in. Why is that they have priority if its benefits ea and not priority if it benefits the players?
And the preseasonrewards had a yellow banner for a day or 2 but the issue hasnt been resolved. But they keep a lid on it and hope people will forget. Just look at their action last year.
Community Highlights
- EA_Vendcera9 months ago
Community Manager