Did not get my player from sbc

I did the Gavi winterwildcard sbc, while I submitted the last team I got kicked out of ultimate team. I restarted the game and also my Xbox and checked my club but there was no Gavi. I checked my AVC’s and it said completed. I already checked the companion app and webapp and also the quick sell recovery it is already 2 days and still ni sign of Gavi winter wildcard. I hope there is a way to get him back