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ElahiSully's avatar
ElahiSully
6 months ago
Solved

EA FC 25 Closed Beta Issue - Wrong Platform

Hi,  I received my EAFC 25 Closed Beta but I have an issue.  My current console is the PS5 but I received a beta code for the PS4?  Can someone help with this as I am not sure where to conta...
  • EA_LeonSK's avatar
    EA_LeonSK
    6 months ago

    Hey all,

    We want to clarify the situation since we're seeing many complaints from players who received the code related to a different platform or who can't access the Beta.


    When you signed up for the Beta, you had to put a preference on the console; this is explained in our EA Help Article: What is a Closed Beta.


    Unfortunately, we can't help you to get another code for a different platform. If you got instead the code for the correct platform but it is not working, follow the same article above for help.

    Also, we want to remind you that this Beta is only accessible in the NA and UK regions. Please keep in mind that certain platforms, like the PlayStation region, lock content; if your EA account region is set to a country different from your actual location, your code will not work as it is tied to a different region.You can check the region settings for your EA account here.

djsixfoot's avatar
djsixfoot
6 months ago

Hi, 

I have been sent an invitation to closed beta for FC25 which is great but they have sent me a code for the wrong platform, I use Xbox series S but they have sent me code for PS5. Have checked my preferences and definitely not got PS5 checked so not sure why I have been sent code for it.

My son does play fc24 on his PS5 which his account is linked to mine. 

Any way of changing platforms though so can test the new game on my Xbox? 

Thanks.

efra1979's avatar
efra1979
6 months ago

I have the same problem  got sent the ps5 code instead of xbox .

  • Aydxnn's avatar
    Aydxnn
    6 months ago

    hey i got a xbox code and im on ps can we swap please

  • fifaisgood543's avatar
    fifaisgood543
    6 months ago

    I have the Xbox version and I’m on PlayStation I could give u the Xbox code and u give me the PlayStation ?

  • nathandavies1's avatar
    nathandavies1
    Newcomer
    6 months ago
    @efra1979 Reckon u could send me your ps5 code as I got a ps4 code instead

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