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- SharpenedRazors8 months agoSeasoned Veteran@dcao373789 If you purchased the game on the EA app, Read here about the refund policy (elegibility) and how to get a refund https://help.ea.com/en/help/account/returns-and-cancellations/
also you can speak to EA help if you made the purchase on the EA app, keep in mind that they will not be able to help if you don't meet the refund criteria most of the time. https://help.ea.com/en/help-home/
Lastly, if you purchased the game via an external retailer (e.g playstation , steam ) contact them instead.
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