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Spiredzz's avatar
2 years ago
Solved

EAFC Incorrectly Banned

So basically I’ve been grinding FUTTIES the last few weeks like everyone, I have hardly touched the game today and I go and load up the companion app and I go do some player picks and it keeps loading for like 5 mins, I assumed it was my internet so I restarted the app, im loading back on and im BANNED? I have literally done nothing wrong, No paletools or extensions just straight banned for no reason. I contacted EA to which they haven’t replied yet obviously but when I looked at my case, it said “Overturn” in green but im still banned on web app AND console? I don’t get it I did nothing wrong and I pre ordered the next game and im worrying, what if the ban carries over????

5 Replies

  • my apologies, my main point of this discussion is, if someway I am stupidly permanently banned in this EAFC , will it carry over to EAFC 25? If so I might as well cancel my preorder and why does it say overturned if the ban hasn’t been overturned 

  • After reading that, unless they realise I did nothing wrong and unban me, I probably can’t play FC25 might as well cancel it, thanks for help

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @Spiredzz,

    It’s definitely worth submitting an appeal if you believe there has been a mistake and it sounds like you do! I popped the details on how you can do that in my first message, so do give it a go.

    In the meantime, if your ban hasn't been overturned and it's one that'll carry over to the next game, I think you're right; it might be best to hold off on pre-ordering until you can see about appealing the ban.

    I hope everything gets sorted out for you soon! 🤞

    - EA_Lanna

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