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iiUKGalactico's avatar
iiUKGalactico
Seasoned Traveler
11 months ago
Solved

How to contact EA Live Chat?

How do I contact EA Live Chat?

Thanks!

  • Hey there,

    You can visit the EA Help website here to get started with any overall account questions or issues.

    If you've already gone through any related troubleshooting steps and need to create a ticket, you can start here to open a case with the support team so they can take a look at the situation.

    Locking the thread here as it's a bit older!

35 Replies

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  • 2s4q5esm3ukp's avatar
    2s4q5esm3ukp
    Seasoned Newcomer
    14 days ago

    I'm in the same boat. I can't get into my old email, which is linked to my Steam account. So, I can't unlink it, and I can't play any more EA games until they fix it. I was really hyped for the new Battlefield, but looks like I'm missing out.

  • I have the same problem i want unlink my ps account from an old email wich i can't access but i can't connect to an agent

  • Jonny2Riverz's avatar
    Jonny2Riverz
    Newcomer
    12 days ago

    Ya it is absolute nightmare, like previously stated. It is far beyond bad customer service, its non existent. I somehow found a window where I started a live chat and was like 300+ in a queue, around 89 it kicked me out of queue, now I cannot find the window again :) 

  • GimmyJibs's avatar
    GimmyJibs
    Newcomer
    12 days ago

    I thought I was the only one I have this exact same issue RN I can't play the new battlefield because my old account was deleted and I don't receive any emails to even update it, so I guess we're all just **bleep** out of luck

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    12 days ago

    Hey there,

    You can visit the EA Help website here to get started with any overall account questions or issues.

    If you've already gone through any related troubleshooting steps and need to create a ticket, you can start here to open a case with the support team so they can take a look at the situation.

    Locking the thread here as it's a bit older!

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