Forum Discussion

QENG80's avatar
QENG80
12 months ago
Solved

I demand some sort of compensation

enough is enough... 1st week because of EA servers in Squad battles I missed out on good Elite rewards.. one game was DNF now.... it happened again... 0 points.. kicked out of servers.... forget abo...
  • EA_Darko's avatar
    EA_Darko
    11 months ago

    Hey @QENG80 issues with connection are something that you need to work on yourself.


    If there are server issues then they will be communicated to you by our team.


    I'd suggest trying the steps here: https://help.ea.com/uk/help/faq/problems-playing-online/

    Just so you are aware, if there was an outage then reports would be in the tens, if not hundreds of thousands.

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
11 months ago

Hey @QENG80 issues with connection are something that you need to work on yourself.


If there are server issues then they will be communicated to you by our team.


I'd suggest trying the steps here: https://help.ea.com/uk/help/faq/problems-playing-online/

Just so you are aware, if there was an outage then reports would be in the tens, if not hundreds of thousands.

Darko

vpsqu1d's avatar
vpsqu1d
11 months ago

I’m getting kicked from matches even tho my Ethernet is completely fine. I don’t get kicked out of ultimate team. But I just recieve a loss and I get the message where you guys need to check the match report to see who won. Fix this I got kicked from 2fut champs qualifications and I want my games bacj

  • rusle2's avatar
    rusle2
    11 months ago

    We all have the same issue sadly, but as always ea gives the normal its on your end reply 😡 they will never care, as long as people keeps pumping money in to this game, it was a issue last year, year before that and so on, and the issue will keep beeing there untill they invest in more servers around the world. You would think they would care, when even pro players on live during events even complain, instead they shut the live video feed and it was cut out on the released video 🤷‍♂️👏 ots a 40b company, but they act as they are broke

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