Forum Discussion

1 year ago

i didn't get my fc points

Today i bought 1050 fp using paysafecard ( a code ). I didnt get my fp however the code has gone ( it was used ). I checked on ea client portal and my transation wasnt completed . it said waiting for payment. How can i get my fifa points .

1 Reply

EA_QueenBee
Community Manager
1 year ago
Hey @Bbalon_74,

Sometimes these transactions can take 24 hours to fully process. I'd wait first to see if the issue solves itself, and if it doesn't work by then, to then reach out to our live support team. They can take a look at this for you.