I used the code for 2800 fifa points on the website, it showed that I had successfully collected the prize, but I did not receive it
Hey mysterio098,
Where did you redeem your FC points, and on what platform do you play?
Community ManagerHey mysterio098,
Where did you redeem your FC points, and on what platform do you play?
I bought an access code on the ea fc website, I play on ps5, I used the code on the website but I don't have it in the fc25 application
Community ManagerIf you redeemed the code on our website, then the code you bought was for PC. There's no cross progression between platforms, so if you play on PlayStation then that's why you're not seeing your points.
