noiryv
8 months agoSeasoned Newcomer
I got banned for the wrong reason and no one is helping
1 week ago I received an e-mail that I was banned for transferring coins, but I did not buy or sell coins in any way. I think I was banned because I sold bronze / silver cards at a high price, whose value increased due to evo and SBCs in the game. Because this happened to other people.
Trading is part of this game and selling the value cards I have is not a transfer of coins.
4 times I created a request to unban me and I always received the same auto-sent mail. I connect to live support and it redirects to the mail like a robot. Your customer service is very bad, you are not solution-oriented.
I request my ban to be removed.