I got banned for the wrong reason and no one is helping

Question

1 week ago I received an e-mail that I was banned for transferring coins, but I did not buy or sell coins in any way. I think I was banned because I sold bronze / silver cards at a high price, whose value increased due to evo and SBCs in the game. Because this happened to other people.
Trading is part of this game and selling the value cards I have is not a transfer of coins.

4 times I created a request to unban me and I always received the same auto-sent mail. I connect to live support and it redirects to the mail like a robot. Your customer service is very bad, you are not solution-oriented.

I request my ban to be removed.

narutoartes · Answer

I want to support the author of the topic and confirm with my voice that the support service operators are absolutely useless, they behave like robots simply duplicating information that the players already see and know.
The EA team only pretends to be involved and care about the players who bring profit to the company.
This is unacceptable.

noiryv · Answer

@NarutoArtes I open a topic about I can't get help for my problem, but no one helps me. They really are a joke.

@EA_Darko Can you help me please? I would like to know in detail the reason why I got banned.

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I got banned for the wrong reason and no one is helping

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