Packed a gold neymar from 85+ combo upgrade pack not winter card
Hi there , So if I packed a gold neymar in this pack when he's in promo does that mean that I should of packed the winter version? Can someone please clarify this for me Thanks
Forum Discussion
Does anyone know ?
So I spoke EA chat support and they said because the pack doesn't say guaranteed to pack a winter player i therefore got the correct player ? But I don't understand how that is ? From.my understanding if a player is in a promo and you pack that player you should be rewarded with that promo player and not the gold version of that player ?
I think you are correct. Gold Neymar would not be in packs when he has special card, but he was in team 2 and I believe that only team 3 is currently in packs. If all three teams of WW are in packs, then you should have received him.
That's exactly what I was thinking. The same thing happened with hallend yesterday. I opened the winter pack and packed the gold version???
When i spoken to ea they said on chat how I've packed the correct player. But this is false. I should of had winter card neymar and winter card hallend.
They also said I can speak to a manager about this but I dunno how to do so on here ?
Here are image proof that this happened yesterday with hallend also.
I've showed the pack that I bought and also what I packed inside it.
Do you know how to contact anyone from Ea that may be able to help like a manager or something? I feel cheated by this.
EA don't care , they've got your money now . You're just another number to them . I complete an evo and after about 2 weeks they took some stats off . Probably thought i wouldn't notice but I saved photo of the card before and after to prove it . They haven't been bothered to fix the issue about 2 months ago , because they have the money and don't care . If they did it would be resolved.
So we need to understand we are just random numbers to them
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- EA_Vendcera6 months ago
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