The game service area based on to match players

Hi @PLAYClubJ1, I'm glad I could help you. 

Regarding your questions about cross-play, you will find all the information you need here: Cross-play in EA SPORTS FC™

If you would like to, you can also turn off cross-play:

How to turn off cross-play

When you play EAS FC for the first time, cross-play is enabled by default.

Here’s how to turn it off or back on:

1. From the Main Menu, open EA connect. Find this option on the bottom-right side of your screen.
2. Open Social settings.
3. Select Cross-Play, then Cross-play settings.
4. Under Cross-play Enabled, toggle to No to turn cross-play off. To turn it back on, toggle to Yes.

You can also access this screen by going to Main Menu > Customise > Online Settings > Matchmaking Options.

To access it from Ultimate Team™, go to Main Menu > Ultimate Team > Settings > Matchmaking Settings.

You can’t enable or disable cross-play while in a match.