Urgent Issue with Squad Battles Disconnects - Request for Resolution

Dear support team I faced the same issue yesterday, I was in losing streak and I decided to play squad battles but as I was focused and scoring goals suddenly I got disconnected with the Ultimate Team, I lost points on that match too, please help me too.

UT club:- ANUJ FC

Gamer Tag ID (PS5):- tannerouge

Easy to point the issue to the users. I think you should look further in to this. The help articles from EA are totally useless. The server status is also not always working. They always show online, even when they are offline. So fix your triple A game for once. Not to mention all people who spent extra money on buying packs. Support is really disappointing.

I have also had this problem.

Nintendo Switch

CmrLaFORGE

These issues honestly make me want to quit the game, as all my time and energy put into it gets wasted.

I also have this issue the past few weeks in particular, this week I have had 2 disconnects, game crashes on the PS5 and all I can do is report the error to PlayStation.

Don't believe for a second I will hear anything back, this is again not an internet issue, 1tb broadband, also plugged in via Ethernet so don't try and fob us off, I have lost out on potentially elite 2 this week due to 2 games doing this which is shambolic when you consider this affects rewards which is afterall what keeps people even playing this game, fix up because this fan base is dying out fast

Absolutely pathetic, I wont let my kids play this game because it seems it is a game engine to wind people up. Instead of addressing the clear mistake themselves, they make millions of people angry and give us 0-3 losses. I won't use this game as a hobby anymore or even play it i can feel my hair falling out at the thought that all these people are telling you squad battles disconnects for no reason and gives you a loss. This happens every year on the game. You are wind up merchants. Do your job and code the game correctly.  There's never a connection problem with online games, just an offline game. Sort your * out jesus christ. Same game engine for over 10 years, just pure laziness.. work on it from your own end

What a terrible response for an issue that everyone is having, so clearly it isn't our faults and it is the EAFC servers. Just got kicked from a SB game with perfectly fine internet, bandwidth was not an issue. 

Same here every morning for the past 4 mornings i have been kicked from squad battles saying error and i accept and report but nothing has changed mine isn’t a connection issue but a game error issue that appears in my first squad battle of the day.

Oh what a surprise the usual lazy answer from EA that disconnects are down to the individuals internet connection.  You are complelety missing the point that everyone is making, in that they ONLY disconnect from Squad Battles and NEVER from Rivals, Rush or any other online game mode.  Listen to the community who are paying good money for this game and its features and recognise that the problem must exist your end, take some ownership of the problem and fix it!  The fact that you don't get the opportunity to replay the games you are disconnected from prevents you from reaching levels in Squad Battles and ultimately losing rewards unjustly.  This ruins the whole part of this feature of the game, but I expect as this is not EA's main focus. you couldn't really give a flying....

I have the same issue, and it is not a local connection issue.  Also, only occurs during squad battles and always around the same time of each game. The answer you received is completely unhelpful. 

EA you need to fix the lost points from disconnects. This has happened to me as well, too many times to count over the years. Even though you want to blame every disconnect on the user (which is insane) you need to fix YOUR game so that we don’t get punished for something that absolutely could be your fault but is also not necessarily our fault either. Remember, your role in this is to make a game that your consumers want to play. When I’m afraid of losing points to something that I don’t have control of (disconnects), it makes me not want to play at all.