Thanks to everyone who reported the preorder bonus issue. We're pleased to inform you that the issue has been fixed, and all eligible players have now received their preorder bonus in EA SPORTS FC 24 .
To see the pack in the store, simply log out and log back in.
Thank you for your patience and support!
Community ManagerThanks to everyone who reported the preorder bonus issue. We're pleased to inform you that the issue has been fixed, and all eligible players have now received their preorder bonus in EA SPORTS FC 24 .
To see the pack in the store, simply log out and log back in.
Thank you for your patience and support!
Have just logged out and logged back in with no pack yet.
does this need to be done via console or should app work to?
cant check console at moment.
It is still not in my shop but why?I have pre ordered Fc 25 or does it not work because i done it in the companion app?
How do I log out and log back in
nvm
I still dont get it. Relogged in companion and in console.
I ordered the game last friday on my ps5 and haven’t got it. I have tried the license and logging out on the app. Don’t know how you log out on a ps5.
When I am getting it EA?
Just contacted ea help via chat. The problem is still not resolved. They need us to be patient
I logged out and logged in through my ps5 and through the company app, but I still haven't received anything.
EA the problem is still there.
I have not received the preorder pack, please help.
I haven't received my fc24 icon as well, I pre-ordered ultimate edition a week ago
Yes I confirm, thank you. What about compensation please ? @EA_Pulsar
They will offer a draft token pack I have never been robbed so blind from a game before
Hi you didn’t resolve the issue. We still not received the rewards in FC 24! When we will receive and also the compensation? You already start the FC 25 with some isssue?!
Dear EA, because was more than 2 wks sice I buy the ultimate FC25 and you didn’t resolve this issue with the rewards for FC24, I want my money back!
