Bug online can't control player

Hi, I have this bug where everytime i try to play online i cant play (video proof) i cant moove but my tackles and passes works they just have like 5 seconds of latency. In Rush i can play but not in any other online game mode.

If anyone has a solution i would be delighted.

Thank you

PS : apologies for my poor english, I'm not a native english speaker.

PS2 : i cant put video files here but i can send them to you if you want to see and help me