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xpvladiiii's avatar
xpvladiiii
Seasoned Newcomer
10 months ago

banned for no reason, after three appeals no reason given and ban still in place

Hello, hope all are well. I was banned on November 5th on one of my other accounts while playing FC25. The reason for the ban was never ever stated, as well as the initial ban email was non-existent...
xpvladiiii's avatar
xpvladiiii
Seasoned Newcomer
10 months ago

Hi again @EA_Aljo,

Firstly, yeah I made it unclear in the first post that it was three emails total, I was just really mad at the time. Secondly, the point was to receive at least a proper reason for the ban, not only get my ban overturned. However the second thing would've been nice too.

Have a good day!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 months ago

@xpvladiiii 

We wouldn't be able to give you any details on the ban itself. You can open a case with an advisor. They'll be able to give you the general reason. It would be the same as you saw in the email you received though.

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