Cannot claim level 13 rewards from season 7
So, I paid the premium and cannot claim level 13 rewards from Season 7
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerThank you for bringing this issue to our attention. I’d like to investigate it further for you. Could you please provide the following information:
Your platform
Username
Timestamp when the issue occurred
Any changes you've made on your account recently
The error message (if any)
Xbox one
carverdk
its there always , the progress in gone, have tried installing FC25 on another xbox still no progress
No changes made to the account except buying premium pass
no error message
- EA_Pulsar
Thanks. Can you share a screenshot showing your current season progress?
Could you also check it on the web app or the companion app?
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