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ImFatalityExper's avatar
ImFatalityExper
5 months ago
Solved

Can't access Ultimate Team after latest patch on FC 25 (16/01/2025)

When trying to enter Ultimate Team for FC 25, I keep getting this error (screenshot 3). I also take a long time to load, with the following screenshots showing for a long time before I get into the main menu (screenshot 1 and 2)

I have tried:

- Repairing the game

- Uninstall/Reinstall the game

- use different networks

- Change primary dns to 8.8.8.8 and secondary dns to 8.8.4.4

I play on PC, not sure what else I need to try

  • ImFatalityExper's avatar
    ImFatalityExper
    5 months ago

    I have fixed the issue. It seems that it was an internet connection issue, not sure what it could be, but changing the network to another and trying again allowed me to get into ultimate team. I just used a mobile hotspot connection 

6 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey @ImFatalityExpert, Could you please try creating a brand new squad with different players from the current team you have? You can use the Ultimate Team web app to do that. Set this squad as your main team and use different tactics and formations. Test the game again, and let us know how that goes. 

  • dalsheb7's avatar
    dalsheb7
    5 months ago

    I have the same exact issue, it started few hours before the update and it gets stuck on every menu, then forcing me to close the game saying that I have connection issues although my internet has no problems, please help

  • ImFatalityExper's avatar
    ImFatalityExper
    5 months ago

    I have fixed the issue. It seems that it was an internet connection issue, not sure what it could be, but changing the network to another and trying again allowed me to get into ultimate team. I just used a mobile hotspot connection 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 months ago

    I am glad to hear that. Thanks for letting us know 👍👍

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