Forum Discussion

Roobicon123's avatar
Roobicon123
Newcomer
5 hours ago
Solved

Cant claim gold pack

I got a gold pack in the mega pack from rivals, everytime i click on it it says there has been a problem connecting to the ultimate team server

  • Hey there,

    We're currently investigating this situation, please follow along in this thread for any further updates.

    Locking this here so we can keep any news in one thread for everyone to see. Thanks!

8 Replies

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  • greenieyyx's avatar
    greenieyyx
    Seasoned Newcomer
    4 hours ago

    I’m having the same problem

    rare mega pack from rewards came with a free gold pack inside - now stuck unable to claim the gold pack or open any packs I have saved or my rivals rewards

    how can I get this sorted?!

  • chelaru1991's avatar
    chelaru1991
    Seasoned Newcomer
    4 hours ago

     

    They don`t care about us :)). More than 2 days...and they can`t fix it... shame

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey there,

    We're currently investigating this situation, please follow along in this thread for any further updates.

    Locking this here so we can keep any news in one thread for everyone to see. Thanks!

About [FC 25 - Under investigation] Error occurs when trying to redeem pack

670 PostsLatest Activity: 2 hours ago