Brand new PC: Game keeps randomly crashing
Hello there, I just got a new high-end gaming laptop and was looking forward to playing Sims 4 on it. I have played for years and have never had this issue on my old laptop (which was otherwise performing pretty badly). The issue is that Sims 4 constantly crash for no apparent reason. I don't get any error message and the application just seems to close on its own (it kinda freezes for a bit and then a quick flash of white or black screen before it closes). This is on a freshly set-up PC with W11 where the only things I have downloaded this far is the EA launcher, Sims 4 and my current browser. I have followed the troubleshooting guide and otherwise tried most tips that I have found online. Steps include (not neccesarily in this order): - Uninstalling and reinstalling both the game and the launcher - Deleted mods folder and cache-file - Moved entire Sims folder to desktop and multiple fresh saves - Checked that drivers are updated I dont have any mods or custom content downloaded, and it doesnt seem to matter if I load into a game or start a new game. I dont see any clear pattern to it happening either - as it can happen after 5 minutes or after 2 hours (max time before crashing) and there isnt any particular location or action that my sim is performing that I notice. I just want to get back to playing Sims 4. Please, could anyone tech-savy help me with this? Ive included the dxdiag for a crash that happened after 2 hours (DxDiag2) and the most recent for a crash that happened when restarting and playing for like 5 minutes (DxDiag3). Ive also included a screenshot from monitoring CPU and GPU while playing, as I noticed something that may (or may not) be of relevance. See the attached picture where it seems that the GPU goes idle at the approx same time as the crash happenes. Can anyone please help me with this?
Unplayable 5 FPS Drop & VRAM Leak on Capable PC (FC 26)
Subject: CRITICAL ISSUE: Game Unplayable - Persistent 5 FPS Drop & Input Delay on PC (FC 26) To EA Technical Support Team, I am writing this as a loyal fan of the franchise who has been playing since FIFA 14 across various platforms. For the past three years, I have been playing FC 24, FC 25, and FC 26 exclusively on PC. Unfortunately, with FC 26, I am facing severe technical issues that I never encountered in the previous titles. I purchased FC 26 two weeks ago. Although I have logged about 8-9 hours in the game, I have not been able to complete a single match without issues. The game is currently in an unplayable state due to a persistent 5 FPS lock and massive input delay. Here are the specific details of the issue: Inconsistent Performance: Sometimes, I can play the first match smoothly at 90 FPS. However, as soon as I exit and start a second match (or change modes), the frame rate instantly drops to 5 FPS and gets stuck there. Resource Usage Anomaly: When this FPS drop occurs, my GPU usage hits 100%, yet the performance is non-existent. This strongly suggests a severe VRAM leak or an optimization failure within the game engine. Randomness: The issue seems completely random but inevitable. It happens regardless of the game mode. Troubleshooting Steps I Have Already Taken: I have tried every possible solution on my end, but nothing has fixed the issue: Performed a completely clean installation of Windows 11. Set my laptop and GPU to "High Performance" / "Ultimate Performance" modes. Monitored hardware temperatures; thermals are completely normal and within safe limits. Updated all drivers and BIOS to the latest versions. Conclusion: I was able to play FC 24 and FC 25 at over 100 FPS flawlessly on this exact same system. This confirms that my hardware is fully capable and the problem lies entirely within FC 26's game files and optimization. Currently, I feel like my money has been wasted as the product is defective. I have attached the necessary log files and screenshots below. I urgently request a solution or an imminent patch update to fix this memory/performance bug. I cannot play the game I paid for. Looking forward to a quick resolution. Regards,
Gauntlet 8 disconnect’s every game
I’m getting kicked out of ultimate team every time a match ends or the other player leaves, in ultimate team (in gauntlet 8 gamemode) the game counts as not played and i have to do it again, meaning i can’t get my rewards It happend yesterday and today also restarted the game a few times already Anyone that can help?Theme team strategy card is crashed.
Whenever I go into my lineup and go to programs to assign a card, my theme team card crashes and sends me to the home page every time I try to view the item to upgrade it. Been happening for over a week now. What do I do? I can’t make a theme team if i can never view this card. Please help.Gets kicked out of Ultimate Team after each match in Gauntlet
Im playing the Gauntlet mode. After every game I get thrown out to the main menu getting the message "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the main menu" or "The EA Servers are unable to process your request at the current moment. Please try again later." I can log straight back into Ultimate Team and the match doesnt count in the Gauntlet, Evolutions, or Objectives, but i get a match played on each player. The issue happens regardless of winning, opponent leaving, losing, or me leaving. Problems still happens after hours off the game. Very infuriating
