Re: EA robbed me of a win on champs

Hello EAFC Support, I’m reaching out regarding an issue I experienced during my FUT Champions match. I had just finished a game which I won 8-1, but right before I could redeem the result, the game glitched and froze on the post-match screen. I waited for about 10 minutes, but nothing changed, so I had to refresh the game. Unfortunately, when I returned, my win did not count towards my record, even though the match was clearly completed. You can verify this by checking my match history, where the 8-1 win is visible. I would appreciate it if you could look into this and make sure the win is properly counted toward my Champs progress. Thank you.