Forum Discussion

evgeny27i's avatar
evgeny27i
9 months ago

Clubs: there has been a problem with your online information. Please try again.

After a clubs match, I click on the next match option and I get a screen like this. When I close and open the game, I can re-enter my teammates and start the game. But closing and opening the game af...
evgeny27i's avatar
evgeny27i
8 months ago
@evgeny27i
Product: EA SPORTS FC 25
Platform:PC
Please specify your platform model. PC
What is your Gamertag/PSN ID/Switch ID? Evgeny27i
Which mode has this happened in? Clubs
Which part of the mode? Club Match
How often does the bug occur? Everytime
Steps: How can we find the bug ourselves? After playing a league match trying to play another one again
What happens when the bug occurs? When I try getting into clubs league match, it says ‘There was a problem getting online information’ and I don’t know what to do
What should be happening instead? I should just be able to play and get into lobby each match rather than restarting the application every time

@EA_Pulsar @EA_Barry

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