Forum Discussion

xtland1's avatar
10 months ago
Solved

Connecting to Ultimate Team is not possible at the moment (Iran)

Hello

I've been playing Ultimate Team since November 2014...it'll be a decade this November...but I've never had such a headache and problem connecting to Ultimate Team.

Halfway through the FC24 game you made an update to the FC 24 servers and since then, access to the game has become a nightmare for us in Iran.

I don't understand the reason behind this ban and not being allowed to play.

You said in compliance with US embargoes and sanctions laws EA games are not available in Iran.

BUT 

-US sanctions has nothing to do with video games
-US sanctions has nothing to do with online servers
-Under US sanctions, no company has the right to do business or transaction with any person or company in Iran
   You don't have any direct individual transaction with players in Iran 
    Players in Iran for buying FC25 on PS dealing with Sony , on Xbox Dealing with Microsoft and on PC dealing with retailers. When was the last time an Iranian individual bought directly            from you?(Answer is NEVER) So why have you blocked us from accessing your online servers?

We were able to access to Ultimate Team FIFA 14,15,16,17,18,19,20,21,22,23 and Halfway FC 24 ,so in April 2023 are there any new sanctions from the US which we don't know about? If yes , please let us know because I've read all the US sanctions on Iran, but I haven't seen anything about video games and access to online game servers.
And if this is only because of the sanctions from 2016 onwards, then do you agree that you have not implemented US sanctions for 8 years?

In Ultimate Team we don't do money laundering, buying weapons, buying rockets and rocket parts and sending them to the Iranian government ,we just * playing THE GAME!!!!! For God's sake, let us play like a HUMAN beings.

You have better statistics than me, but even though you blocked the servers on us, thousands of people a day access your games from Iran through VPN or DNS. But it only brings headaches to us and because of the high ping, it also spoils the experience of our opponents.


                                                        Look what we use for accessing your game

As a player who has been playing for a decade, I expect you to respect and think about solving this problem. Not saying This is none of our business.

I hope you get this back to normal just like old FIFA so we can experience the game we love without any hassles, headaches or problems.

With respect

 

  • Hey everyone,

    As described here, we are required to adhere to certain embargoes, sanctions, or laws which sometimes means our games won’t be available in certain places. 

    I can understand the frustration if you're in an impacted area, and while we aren't able to provide access at this time, if the embargoes, sanctions, or laws are changed, we’ll provide updates at the link above.

    Please feel free to keep an eye out there for any changes as this wouldn't be something we can alter on an individual basis.

9 Replies

  • Please allow us to access game servers like FIFA 20,21,22,23 etc. normally and like a human.
  • Please allow us to access to game servers so we don't need to use DNS and vpns
    ****
    Please allow us to access game servers like FIFA 20,21,22,23 etc. normally and like a human.
    *
    We paid for the game, we didn't enter the game for free!so please allow us to connect
    **
    Our ping is between 50 and 80 here under normal conditions
    But when we connect DNS or VPN, it goes above 100 and this makes our experience and the other opponent bad, please fix it.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey everyone,

    As described here, we are required to adhere to certain embargoes, sanctions, or laws which sometimes means our games won’t be available in certain places. 

    I can understand the frustration if you're in an impacted area, and while we aren't able to provide access at this time, if the embargoes, sanctions, or laws are changed, we’ll provide updates at the link above.

    Please feel free to keep an eye out there for any changes as this wouldn't be something we can alter on an individual basis.

  • Hi i'm from iran.

    Why you ban EA servers in iran?

    We all have to use dns for playing online

    The speed also decreases

  • I am from Bulgaria and I can't enter the ultimate team can u help me

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