Connection has been lost .Check your home network etc. etc.

Hi EA Support Team,

I’m unable to connect to EA servers in EA Sports FC 25 on my PS5. I’ve tried the following steps:

• Verified stable internet and other games work.
• Opened required ports (TCP: 80, 443, 3478, 3479, 3480; UDP: 3478, 3479).
• Enabled UPnP and tried DMZ.
• Changed DNS to Google (8.8.8.8, 8.8.4.4).
• Reinstalled the game and reset PS5 network settings.
• Checked EA server status.

• My connection is strong:

The error persists. Could this be related to my EA account or server settings? Please advise.

Thanks,