Draft token claim
Hi everyone I just got disconnected in the middle of a single player draft match. I have seen that there is a way to request a token refund, but I don't quite understand it. Can someone please expl...
Forum Discussion
EA_Aljo Wireless. I am sure that I don't have the best internet service, but I can't do much about that. I just wish that whatever system is allocating my rewards based on my gameplay could tell that I personally am not disconnecting from the server, or would just force me to finish the match from the point that it was interrupted, no matter what. Because it feels harsh and unfair to be given 0 points and a forfeit based upon something I didn't do. I was winning both matches, and I received less points than I would if I would have lost. I can only hope someone hears me, or I guess I'll just be dealing with this issue in perpetuity.
EA_Aljo
Community Manager
Community ManagerI think that's probably the issue then. Unfortunately, it's not one we can help with. You may want to look into getting powerline adaptors. Those are a good solution when your router is too far for a wire.
I understand you're not purposely disconnecting. Since that's not something we can detect, we have to issue a loss for disconnecting. Otherwise, people would exploit this to get out of a potential loss.
I understand that people would exploit it, just wish people who have integrity wouldn't have to suffer because of those who lack it.
Thank you, all the best to you!
- EA_Aljo
I'm not aware of any issues currently. We would need to go through connection troubleshooting to rule out any connection issues.
Hey im having the same issue, did you find a solution?
Hello FozzyBoy7
No, I have not. I pretty much gave up on this, as I guess there aren't enough users reporting this for it to be investigated. I still haven't even played draft since.
All the best to you!
