Forum Discussion

12 months ago

EA Anti Cheat Service encountered an error. Please restart the game.: C. Program

EA Anti Cheat Service encountered an error. Please restart the game.: C. Program Files EA\ACIEAAntiCheat GameService.exe (7) 🏀 i get this error when i open up my game with ds4windows, so i cant p...

EA_Barry

Community Manager

12 months ago

@papacooty

This happens when EA anticheat can't find the installation folder or can’t start the game. There are two ways to fix this.

Relaunch the EA app (even if you got the game on Steam or the Epic Games Store) as an admin by right-clicking on it and choosing Run As Administrator. Then, relaunch the game from the EA app directly.
Reinstall EA anticheat.

https://help.ea.com/in/help/pc/ea-anticheat/

Thanks.

papacooty

12 months ago

i ran it as administrater
i reinstalled ea anti cheat
i re installed the game
i re installed ds4 windows
it still doesnt work
it says that i cannot run both the software at the same time...

Unkn0wnX69
New Novice
9 months ago
i found the solution, its one of the apps that u have on your pc/laptop causing this problem so try to close all the active apps that are running in the background then run the game that u want to play in EA app. for example for me it was legion fan control and one other app and the problem was this EA anti cheat app thinks that i have cheat on my system but doesnt actully know what is it so it decides to not let u play the game at all, and also try to block any allowed threats that u have in ur anti virus or ur windows sicurity because they might cause a problem too, the apps that are mostly suspious are the one that are open in ur icons of bottom right of ur taskbar (vanguard,razer central,nvidia,steam,epic games are safe so u dont need to worry about them, maybe vanguard not sometimes lol)