Forum Discussion

Xamuraii7's avatar
Xamuraii7
Seasoned Newcomer
5 days ago

EA FC 25 stuck on splash screen – game worked before, now won’t load at all

Hey I have a big problem with EA FC 25 on PC. The game freezes on the splash screen with no sound and I have to force close it through Task Manager. My specs are Windows 10 Home version 19045 Intel Core i5-7400 CPU at 3.0GHz 16GB RAM and Nvidia GTX 1070. I’m running the game through Steam with EA Play and the EA App opens automatically. I have played the game fine for over a week and have logged 20+ hours. This isn’t a trial it’s the full game. Suddenly without any changes it started freezing on the splash screen. The EA App starts the game and then closes like usual but the game hangs there. Task Manager shows FC25 using about 30% CPU and 1.5GB RAM when frozen. What I’ve tried so far repairing FC25 and EA App repairing Anti-Cheat reinstalling Visual C++ packages from 2005 to 2022 reinstalling Nvidia drivers cleanly turning off all overlays EA Steam Nvidia Discord running CCleaner to clear caches and registry stuff clearing EA App cache running the game as admin launching from both Steam and EA App verifying game files on Steam unplugging all USB devices except mouse and keyboard making a new Windows user account and trying from there trying safe mode turning off firewall and antivirus and checking that Secure Boot is on. Nothing has worked so far. I also deleted the fc25trial.exe file after reading about it but no luck. Also I have an Evolution card in Ultimate Team that’s about to expire so I really want to get back to the game before losing it. Does anyone know if there’s a cache or config file somewhere that might be causing this? I’m super stuck and any help would be amazing. If any EA staff see this is there a way to fully reset FC25 and EA Play on my PC? Thanks a lot!

4 Replies

  • Xamuraii7's avatar
    Xamuraii7
    Seasoned Newcomer
    2 days ago

    That did work for me for a couple of days but now it doesn’t anymore

  • PacifishOcean's avatar
    PacifishOcean
    New Novice
    3 days ago

    Try to uninstall and reinstalling the EA anticheat(do not choose "repair" options) ,it works for me and looks like it fix the issue.

  • Xamuraii7's avatar
    Xamuraii7
    Seasoned Newcomer
    4 days ago

    Well I switched it from D drive to C drive and then reinstalled the game and that seemed to work but I couldn’t play it a second time. So maybe it’s something related to the cache or local user settings. Cause right now it seems to work if you give it a fresh start

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.10,815 PostsLatest Activity: 57 minutes ago