Forum Discussion
Ps5
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
If that doesn't help, let me know what the message is that you're seeing when you try to play the trial.
- 1 year ago
It’s worked thank you for your help
- EA_Aljo1 year ago
Community Manager
You're very welcome! If you have any other issues, please reach out again. Good luck and have fun!
- 1 year ago
I am having the same issue can you please help me? The solution of turning off the router then restarting the xbox didnt work for me ☹️
- 1 year ago
Hello, I'm on PS5 trying to play EA FC 25 Trial Ultimate Team but it's not working.
I tried to power cycle but it didn't work