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CharlieT105's avatar
CharlieT105
9 months ago
Solved

Ea play fc25 isn’t connecting to servers when I try to play 10 hour trial

When I open ten hour trail it doesn’t connect me to servers.Tried multiple times today and yesterday still won’t work.My internet is working and I haven’t played a minute so no idea why not working 
  • CharlieT105's avatar
    CharlieT105
    9 months ago

    It’s worked thank you for your help 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
9 months ago

@CharlieT105 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

If that doesn't help, let me know what the message is that you're seeing when you try to play the trial.

  • CharlieT105's avatar
    CharlieT105
    9 months ago

    It’s worked thank you for your help 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      9 months ago

      @CharlieT105 

      You're very welcome! If you have any other issues, please reach out again. Good luck and have fun!

      • omisma's avatar
        omisma
        9 months ago

        I am having the same issue can you please help me? The solution of turning off the router then restarting the xbox didnt work for me ☹️

  • Mureal_Aludah's avatar
    Mureal_Aludah
    9 months ago

    Hello, I'm on PS5 trying to play EA FC 25 Trial Ultimate Team but it's not working.

    I tried to power cycle but it didn't work

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