Forum Discussion

bukajo's avatar
2 years ago

EA Play Pro Subscription - No Access to EA FC 25

Hi everyone,

I purchased an EA Play Pro subscription last night, hoping to gain access to EA FC 25. The game is showing up in my profile because I pre-ordered the standard edition, but I'm unable to play it.

I contacted support, and they assured me that the payment would be processed within 24 hours and I would be able to play. Unfortunately, it's been over 24 hours, and I still can't access the game.

Has anyone else experienced this issue? Any suggestions on how to resolve this would be greatly appreciated.

2 Replies

  • Braxxess's avatar
    Braxxess
    Seasoned Rookie
    2 years ago

    @bukajo wrote:

    Hi everyone,

    I purchased an EA Play Pro subscription last night, hoping to gain access to EA FC 25. The game is showing up in my profile because I pre-ordered the standard edition, but I'm unable to play it.

    I contacted support, and they assured me that the payment would be processed within 24 hours and I would be able to play. Unfortunately, it's been over 24 hours, and I still can't access the game.

    Has anyone else experienced this issue? Any suggestions on how to resolve this would be greatly appreciated.


    I got the exact same problem.

  • have the same problem, buyed the standard edition and ea play pro subscription but still cant download the game, its stuck on preparing 34% 

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