Forum Discussion

andrei3560's avatar
andrei3560
Seasoned Newcomer
4 months ago

EA Servers are unavailable

I can't conenct to ea servers for a week now, and i try everything. I have this error : EA servers are unavailable right now. Please try again later. Go to ea.com/unable-to-connect for additional information. I checked ea servers and they are working. Is someone who has or had this issue?

Thank you,

15 Replies

  • Cross42Bones's avatar
    Cross42Bones
    Rising Veteran
    4 months ago

    EA_Aljo​ 

    Connectivity this afternoon has been shocking including only being able to move my players for 20/90 minutes of a Rivals match.

    This evening, 11:05pm UK time finished a Squad Battles at Legendary level and won 8-1 only for a message to come up EA servers unable to process your request (not sure that's exact working) so it's now been counted as a disconnection and zero points instead of 2200-2400!

    I login in here only to get a message unable to authentic on servers.

    Have EA really put both the game and the forum on same server so that you can't report an issue when it happens?????

    If this isn't fixed permanently by the time first TOTS are issued on 25trh April I shall be raising a petition to have the lack of customer service and performance by EA discussed in parliament

  • Scooooooops237's avatar
    Scooooooops237
    Seasoned Newcomer
    4 months ago

    This worked. It asked me to log back in to my account. but as soon as I change to my wifi then it goes back to the same issue I had before 

  • hi-ollie's avatar
    hi-ollie
    Seasoned Newcomer
    4 months ago

    It works on my hotspot too, but not on mains wifi, is this an IP thing? If so, what’s the fix

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Scooooooops237​ and hi-ollie​ 

    If you can connect using a mobile hotspot, it means there is an issue with your ISP. It indicates there's something going on with your connection that isn't allow you to connect to Ultimate Team. Please contact your ISP to see if they can help. Thanks!

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