Error in the evolution menu

Every time I enter the evolutions menu the game closes and says it's an error I don't know if it's for an update or for anything else it's quite annoying because every time I make an evo it has to be from the companion (mobile) and I would like to be able to enter for the money I paid, I tried everything to solve it and nothing, I can't contact it in any way. Thank you and everything is help.