Forum Discussion
EA_Pulsar
Community Manager
8 months agoHey there. If you see a padlock icon next to your game on PlayStation, there are a couple of steps you can try.
- Make sure you're signed in to the account that you used to buy the game.
- Check if the game was not locked by Family Manager.
For more information, please visit the official website https://www.playstation.com/en-ie/support/games/game-launch-issues/#lock