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MHmd881999's avatar
MHmd881999
Seasoned Newcomer
8 months ago

FC 25 Won’t Launch When Online – Anti-Cheat or Account Issue?

Hello EA Support,

 

I hope you're doing well.

 

I’m experiencing a critical issue with **FC 25** on my PC. The game launches, but immediately crashes or closes by itself right after reaching the menu screen — sometimes even before. There’s no error code, and this keeps happening consistently.

 

Here’s what I’ve already tried:

 

- Fresh installation of Windows

- Fully updated Windows and GPU drivers (NVIDIA)

- Installed all required Redistributables (Visual C++, .NET, DirectX)

- Reinstalled EA App and EA Anti-Cheat

- Deleted cache and temporary files

- Changed DNS to Cloudflare (1.1.1.1) and Google (8.8.8.8)

- Disabled all overlays (Discord, Xbox Game Bar, MSI Afterburner, etc.)

- Ran FC 25 directly as Administrator

- Performed Repair from EA App

- Disconnected the internet – the game worked when offline, but crashes again when online

 

The game is **genuine (not cracked)** and linked to my EA account correctly.

 

Additionally, I encountered the following error earlier:

**“Security Violation – Game failed to launch, please try launching the game again.”**

 

Please advise what steps I should take next, or if there is any issue with my EA account or Anti-Cheat configuration.

 

My system is fully clean and meets all game requirements.

 

Looking forward to your support, and thank you in advance.

 

Best regards,  

Mohammed

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