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Jamie1994shore's avatar
Jamie1994shore
2 years ago

Fc 25

I’ve got the game on EA Play Pro and downloaded it, I load it up and then 5 minutes later it just closes down and doesn’t give me an error code or explanation, my pc is more than good enough to run a...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@Jamie1994shore 

Try these troubleshooting steps: 

  1. Download and install all available Windows Updates
  2. Make sure your display is connected to your GPU and not the motherboard video output
  3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
  5. Check your machine meets the below requirements: 

Minimum

  • OS - Windows 10 - 64-Bit (Latest Update).

  • Processor(AMD) - AMD Ryzen 5 1600

  • Processor(Intel) - Intel Core i5 6600k

  • Memory - 8GB

  • Graphics Card(AMD) - RX 570

  • Graphics Card(Nvidia) - GTX 1050 Ti

  • Direct X - 12

  • Online Connection Requirements - 512kbps

  • Hard Drive Space - 100 GB

Thanks.

Jamie1994shore's avatar
Jamie1994shore
2 years ago

Thanks I’ll give it a try

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