Forum Discussion

R316781's avatar
R316781
3 months ago

FC25 - Unable to access Showcase "Your account is restricted"

Why does my FC 25 SHOWCASE that my EA Account is restricted and cannot use any online features? I didn't do anything, and all of a sudden, that's it CM: Edited to update thread title to includ...
MDG1798's avatar
MDG1798
2 months ago

Tried downloading it through EA app, still no fix in the problem. Any suggestions?

Bikesaremikes's avatar
Bikesaremikes
2 months ago

@MDG1798 

1. Restart your PC

2. Open the EA app and click on the 3 lines in the top left corner, Help, and then App recovery and do Clear Cache

3. Go to Help again and do Restart app

It should work after that and make sure the steam app is closed while you do these steps.

  • Skalla04's avatar
    Skalla04
    2 months ago

    Clearing EA app cash worked for me, Thanks Bikesaremikes!  No thanks for EA. 

    • civaabtw's avatar
      civaabtw
      2 months ago

      @Skalla04 For me it didn't did you get the game through steam or Epic games launcher?

      • Skalla04's avatar
        Skalla04
        2 months ago

        @civaabtw I got it from Epic games, epic redirected me to EA app, after its installation I deleted it from EA app and re-installed it again from EA app. . 

        Wait! It worked only Once, I am currently not able to connect to servers. Clearing cache again did not fix it. 

About FC 25 Technical Issues

Having issues with FC 25? Join here to find help with connectivity, performance issues, crashes and more.5,492 PostsLatest Activity: 7 days ago