Forum Discussion

R316781's avatar
R316781
3 months ago

FC25 - Unable to access Showcase "Your account is restricted"

Why does my FC 25 SHOWCASE that my EA Account is restricted and cannot use any online features? I didn't do anything, and all of a sudden, that's it CM: Edited to update thread title to includ...
Bikesaremikes's avatar
Bikesaremikes
2 months ago

@MDG1798 

1. Restart your PC

2. Open the EA app and click on the 3 lines in the top left corner, Help, and then App recovery and do Clear Cache

3. Go to Help again and do Restart app

It should work after that and make sure the steam app is closed while you do these steps.

Skalla04's avatar
Skalla04
2 months ago

Clearing EA app cash worked for me, Thanks Bikesaremikes!  No thanks for EA. 

  • civaabtw's avatar
    civaabtw
    2 months ago

    @Skalla04 For me it didn't did you get the game through steam or Epic games launcher?

    • Skalla04's avatar
      Skalla04
      2 months ago

      @civaabtw I got it from Epic games, epic redirected me to EA app, after its installation I deleted it from EA app and re-installed it again from EA app. . 

      Wait! It worked only Once, I am currently not able to connect to servers. Clearing cache again did not fix it. 

      • Jastin_1's avatar
        Jastin_1
        2 months ago

        Can you allow eafc25 to access to public and private network and write google DNS? It may help

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