Forum Discussion
OldMan7381
8 months agoSeasoned Newcomer
Thank you for the reply. I am already using a wired connection, so the disconnections must be due to something else.
Actually, just yesterday this issue happened frequently for more than 5 games. Usually, it only happens for one game every month.
Could somebody guide me on how to chat with EA customer service, not an AI?
sanket_360
8 months agoHero+
To contact EA help, use this link - https://help.ea.com/en/help/faq/using-ea-help/
You can also check their connection quality report - https://help.ea.com/en/ea-connection-quality-report/
(Although this is not accurate but gives you fair idea)
- OldMan73818 months agoSeasoned Newcomer
Thank you