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MatiasAW's avatar
MatiasAW
2 years ago

Game won’t launch on EA App: black screen after splash screen and crash

Hi friends, I really need your help because I’m losing my mind here. I’ve played EA games my whole life, and it’s the only game I play. For about three weeks now, I haven’t been able to launch the ga...
MatiasAW's avatar
MatiasAW
2 years ago

Two different friends from different cities, using different internet connections, hardware, etc., who can play the game perfectly from STEAM, tried using my account. They signed into my account on the EA App and launched the game, but the same issue happened: the splash screen pops up and loads, then a black screen appears for a few seconds before it closes, and the EA App reopens.

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