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thawsett's avatar
thawsett
Seasoned Newcomer
1 year ago
Solved

I bought 2000 fc points and the points did not enter

I bought fc points on ps app but didn’t come in

 

  • Sharing your account is against our terms of service, so I'd strongly recommend not doing that anymore. You're the only one who should have access to your EA account and any other account that's linked to it.

    It can also take up to 24 hours for the points to show up in your account. If you don't have them by then, I'd recommend gathering your proof of purchase and then reaching out to our live support team.

5 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey thawsett,

    This might sound like a silly question, but could you double check your purchase history to make sure that the points you bought were for FC 25 and not FC24?

  • thawsett's avatar
    thawsett
    Seasoned Newcomer
    1 year ago

    It is sure that I bought fc 25 point and only issue is I share play the game 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Sharing your account is against our terms of service, so I'd strongly recommend not doing that anymore. You're the only one who should have access to your EA account and any other account that's linked to it.

    It can also take up to 24 hours for the points to show up in your account. If you don't have them by then, I'd recommend gathering your proof of purchase and then reaching out to our live support team.

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